Buyer | Real customer reviews |
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O***A ![]() ![]() |
5 Sep 2019 13:20 Like |
Customer ![]() ![]() |
5 Sep 2019 08:37 The product came from Taipei, Taiwan not China which is a way better! ! I love Taiwan, have lived there for many years it’s the best country I have ever been and I am very happy with the serum. Delivery is fast for me!!! Received a day ago, tried the first night and woke up feeling my face soooooooooooo smooth and a feeling touched like a baby. Will try for few weeks and if the result is great, will swap my Lancome Genefique to white rice whitening serum and buy dozens. Thank you store |
M***a ![]() ![]() |
3 Sep 2019 23:45 The order unfortunately did not receive, the track was not tracked. there was a refund, the store is very sociable, everything was worried that yes as with the order. |
K***s ![]() ![]() |
3 Sep 2019 14:21 I received but not yet used |
U***d ![]() ![]() |
3 Sep 2019 13:55 Perfect the store very responsible with the product, i sent him a message to get to me without a punch and he came to me as a very satisfied new |
J***a ![]() ![]() |
3 Sep 2019 07:53 I ordered 5 of these product, it arrived within the specified time but the boxes were deformed from the shipment. For two weeks that I have been using the product, I have noticed that the freckles on my face lightened and the texture of my face very soft to touch. I loved it! |
H***i ![]() ![]() |
2 Sep 2019 20:40 very good |
K***n ![]() ![]() |
2 Sep 2019 13:08 It's very small. |
O***a ![]() ![]() |
1 Sep 2019 10:48 Serum came in time. Packaging whole. We'll check the effect. |
B***r ![]() ![]() |
1 Sep 2019 00:27 very nice |
Customer ![]() ![]() |
30 Aug 2019 04:36 The order was not tracked. I already thought the serum wouldn't come |
U***r ![]() ![]() |
30 Aug 2019 00:05 Loved it |
I***k ![]() ![]() |
29 Aug 2019 09:19 Garno packed. Reception consistency. It was. |
Leave a Review
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.